REFUNDS & EXCHANGES
LA MUSA would like you to be completely satisfied and happy with your online purchase. We are Ordering online can be tricky – especially when it comes to purchasing lingerie. We want to love your new lingerie as much as we do. If for some reason you don’t, most items can be returned or exchanged within 7 days of receipt.
To be eligible for returns/exchanges, please note the following criteria:
- Purchased less than 7 days ago.
- Has not been WORN, ALTERED OR WASHED.
- Remains in original packaging.
- No refunds/exchanges will be issued for merchandise on Sale.
- No refunds/exchanges for lingerie sets.
La Musa reserves the right to refuse service, credit and exchanges to anyone who, in our opinion makes excessive or arbitrary returns and exchanges.
Refunds will be issued within 10-15 days of receipt of returned merchandise and may take an additional 5-7 days to appear on your account.
Please send an email to firstname.lastname@example.org for all inqiuries.